Who we are

Algeria Market Global Ltd, 124 City Road, London, EC1V 2NX, United Kingdom.

Company Registration No.: 15447122 | VAT Registration No.: 459 4257 58

Contact: enquires@algeriamarket.co.uk.

Information we collect

• Account data: name, email, phone, addresses, password (hashed).
• Order and payment data: order details, amounts, transaction references.
• Support data: tickets, disputes, abuse reports, messages, attachments.
• Usage and technical data: device, browser, IP, pages visited, cookies.
• Marketing preferences: newsletter subscriptions and communication choices.

How we use your information

• Provide and improve our products and services, including order fulfilment.
• Process payments and prevent fraud.
• Provide customer support (tickets, disputes) and communicate with you.
• Personalise content, recommendations, and promotions.
• Comply with legal obligations and enforce our policies.

Legal bases

We rely on the following lawful bases: performance of a contract (e.g., orders), legitimate interests (e.g., security, analytics), legal obligations (e.g., tax and accounting), and consent (e.g., marketing emails where required).

Sharing your information

We may share data with trusted providers to deliver our services (payment processors, logistics and couriers, cloud hosting, analytics, customer support tools). We require all third parties to respect your data and process it in accordance with the law.

International transfers

Where data is transferred outside the UK/EEA, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent protections as required by law.

Data retention

We keep personal data only as long as necessary for the purposes set out in this Policy, including for legal, accounting, or reporting requirements. Typical retention includes orders and invoices (6–7 years), support records (up to 6 years), and marketing preferences until you opt out.

Your rights

• Access, rectification, erasure, restriction, portability, and objection.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the UK ICO. We encourage contacting us first to resolve concerns.

Cookies

We use essential and analytics cookies to operate and improve the site. You can manage cookies via your browser settings. Where required, we will request consent for non-essential cookies.

Security

We implement appropriate technical and organisational measures to protect your data, including encryption at rest for support data, access controls, and regular monitoring. No method is 100% secure; please keep your account credentials safe.

Children

Our services are not directed to children under 16. We do not knowingly collect their data.

Changes to this Policy

We may update this Policy from time to time. We will post any changes on this page and update the “Last updated” date above.